Resolved after 8 days 21 hours, affecting CMS Service, on July 20, 2026.
This incident has been resolved. Plugin pages are now loading at normal speed, and all systems are operating as expected. Thank you for your patience, and we apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Jul 20, 2026, 01:47 PM UTC
We are currently investigating a performance issue affecting plugin pages. Users may experience slow loading times when accessing these pages. Other panel features are not affected and can be used as usual. Content playback on screens is not impacted. We will share an update as soon as we have more information. We apologize for any inconvenience.
- resolved Jul 29, 2026, 11:26 AM UTC
This incident has been resolved. Plugin pages are now loading at normal speed, and all systems are operating as expected. Thank you for your patience, and we apologize for any inconvenience this may have caused.
Your product runs on more than Octopus Smart Signage
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services