Octopus Smart Signage incident
[INVESTIGATING] octoservice.net Main API Unresponsive / High Latency
Resolved after 30 days 20 hours, affecting CMS Service, on May 23, 2026.
Following a period of monitoring, we have confirmed that system performance and stability have returned to normal. No further impact is expected. We appreciate your patience and understanding while we worked to resolve this issue.
Affected components
Update timeline
- investigating May 23, 2026, 09:24 AM UTC
We are currently investigating reports of the octoservice.net main API server being unresponsive or experiencing significantly elevated response times. Status: Investigating Impact: API requests may fail or time out. Services depending on octoservice.net may be affected. We will provide an update as soon as we have more information.
- monitoring May 23, 2026, 09:29 AM UTC
The issue affecting the octoservice.net main API server has been resolved. Services are back to normal operation. Status: Monitoring We are continuing to monitor the system closely to ensure stability and prevent recurrence. We will confirm full resolution once the monitoring period is complete.
- resolved Jun 23, 2026, 06:11 AM UTC
Following a period of monitoring, we have confirmed that system performance and stability have returned to normal. No further impact is expected. We appreciate your patience and understanding while we worked to resolve this issue.
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