Octopus Smart Signage incident

[INVESTIGATING] octoservice.net Main API Unresponsive / High Latency

Major Ongoing View vendor source →

Octopus Smart Signage is currently experiencing a major incident affecting CMS Service, which began 2h ago. The vendor's full update timeline is below.

Started
May 23, 2026, 09:29 AM UTC
Resolved
Ongoing
Duration
● 1h 35m
Detected by Pingoru
May 23, 2026, 09:29 AM UTC

Affected components

CMS Service

Update timeline

  1. investigating May 23, 2026, 09:24 AM UTC

    Status: Investigating We are currently investigating reports of the octoservice.net main API server being unresponsive or experiencing significantly elevated response times. Status: Investigating Impact: API requests may fail or time out. Services depending on octoservice.net may be affected. We will provide an update as soon as we have more information. Affected components CMS Service (Full outage)

  2. monitoring May 23, 2026, 09:29 AM UTC

    Status: Monitoring The issue affecting the octoservice.net main API server has been resolved. Services are back to normal operation. Status: Monitoring We are continuing to monitor the system closely to ensure stability and prevent recurrence. We will confirm full resolution once the monitoring period is complete. Affected components CMS Service (Degraded performance)