Resolved after 4 hours 35 minutes, affecting Detect, on May 29, 2024.
The Detect Service is now recovering and we are currently working through a backlog of Documents. We estimate this backlog will be completed in 2-3 hours
Affected components
Update timeline
- investigating May 29, 2024, 07:27 PM UTC
We are currently experiencing processing delays for our Detect Service. We are investigating the issue and will provide more information as it becomes available. Document Capture and Analytics services are not impacted.
- monitoring May 29, 2024, 09:03 PM UTC
The Detect Service is now recovering and we are currently working through a backlog of Documents. We estimate this backlog will be completed in 2-3 hours
- resolved May 30, 2024, 12:02 AM UTC
The backlog has been processed completely and service has returned to normal.
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