Is Ocrolus down?
Last checked 3m agoNo incidents right now.
Ocrolus is operational right now. Last checked 3m ago; the most recent incident resolved 8d ago.
Real-time Ocrolus status, recent outages, and incident history — pulled directly from Ocrolus's official status page at https://status.ocrolus.com every 5 minutes. Pingoru tracks 6 Ocrolus services and has captured 4 incidents in the last 90 days (98.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Ocrolus reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Document Processing
Timeline · 3 updates
- investigating · Jun 05, 2026, 02:28 PM UTC
We are noticing delays with Encompass interactions, causing degraded performance. We are actively looking into this.
- monitoring · Jun 05, 2026, 03:55 PM UTC
Services are stabilizing and we continue to monitor performance.
- resolved · Jun 05, 2026, 04:13 PM UTC
The system has fully recovered, and encompass interactions are now functioning as expected.
Latest: The system has fully recovered, and encompass interactions are now functioning as expected.
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- Income
Timeline · 4 updates
- investigating · Apr 29, 2026, 02:51 PM UTC
We are noticing delays with Encompass interactions, causing delay in custom field updates. We are actively looking into this.
- identified · Apr 29, 2026, 03:33 PM UTC
We identified the root cause and are applying the necessary fix.
- monitoring · Apr 29, 2026, 04:05 PM UTC
Services are stabilizing following the fix, and we will continue to closely monitor performance.
- resolved · Apr 29, 2026, 05:04 PM UTC
The issue has been successfully resolved, and impacted services are now fully operational.
Latest: The issue has been successfully resolved, and impacted services are now fully operational.
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- Document ProcessingDetect
Timeline · 4 updates
- investigating · Apr 22, 2026, 10:59 PM UTC
Some customers are currently experiencing delays in document processing and Detect services, which may result in increased turnaround times (TAT) and slower Detect completion for documents. Our team is actively working through the backlog and monitoring the situation closely. We will continue to provide updates as progress is made.
- monitoring · Apr 22, 2026, 11:47 PM UTC
We are continuing to clear the backlog and are actively monitoring the situation.
- monitoring · Apr 23, 2026, 01:45 AM UTC
We have identified the issue impacting the Detect service and are actively monitoring the implemented fix. Our team is working to fully restore normal performance and is currently assessing the timeline for complete recovery. The issue affecting Document Processing has been resolved, and all related backlogs have been successfully cleared.
- resolved · Apr 23, 2026, 05:08 AM UTC
The system has fully recovered, and all Detect and Document Processing services are now running smoothly.
Latest: The system has fully recovered, and all Detect and Document Processing services are now running smoothly.
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- Document Processing
Timeline · 3 updates
- investigating · Mar 17, 2026, 05:30 PM UTC
Some customers are experiencing a delay in our document processing services. As a result, you may notice an increase in turnaround time (TAT). Our team is actively working through our backlogs, and we’ll keep you updated as we make progress.
- monitoring · Mar 17, 2026, 07:44 PM UTC
We are continuing to clear the backlog and are actively monitoring the situation.
- resolved · Mar 17, 2026, 09:17 PM UTC
The backlog has returned to normal levels, and turnaround time (TAT) has been steadily improving. We continue to actively monitor TAT and overall system health.
Latest: The backlog has returned to normal levels, and turnaround time (TAT) has been steadily improving. We continue to actively monitor TAT and overall system health.
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- Started Jun 05, 2026, 02:28 PM UTC · Resolved Jun 05, 2026, 04:13 PM UTC · 1h 44m
- Delays in Updating Custom Fields ResolvedStarted Apr 29, 2026, 02:51 PM UTC · Resolved Apr 29, 2026, 05:04 PM UTC · 2h 12m
- Started Apr 22, 2026, 10:59 PM UTC · Resolved Apr 23, 2026, 05:08 AM UTC · 6h 9m
- Started Mar 17, 2026, 05:30 PM UTC · Resolved Mar 17, 2026, 09:17 PM UTC · 3h 47m