Is Ocrolus down?

Last checked 3m ago
Current status
Ocrolus is up

No incidents right now.

Official status page: https://status.ocrolus.com · Polled every 5 minutes · 6 components tracked

Ocrolus is operational right now. Last checked 3m ago; the most recent incident resolved 8d ago.

Real-time Ocrolus status, recent outages, and incident history — pulled directly from Ocrolus's official status page at https://status.ocrolus.com every 5 minutes. Pingoru tracks 6 Ocrolus services and has captured 4 incidents in the last 90 days (98.70% uptime). Get email, Slack, Discord, or webhook alerts the moment Ocrolus reports a new incident — free for 5 monitors, no credit card.

Users who monitor Ocrolus also follow these IT services: Jamf TeamViewer Cisco Meraki Datto Workato GoToMyPC Ubiquiti Splashtop Cursor Auvik View all 6,000+ providers
Ocrolus uptime 98.70% uptime · past 90 days
Mon Wed Fri
MarAprMayJun
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 1h 44m
    Started Jun 05, 2026, 02:28 PM UTC · Resolved Jun 05, 2026, 04:13 PM UTC
    Document Processing
    Timeline · 3 updates
    • investigating · Jun 05, 2026, 02:28 PM UTC

      We are noticing delays with Encompass interactions, causing degraded performance. We are actively looking into this.

    • monitoring · Jun 05, 2026, 03:55 PM UTC

      Services are stabilizing and we continue to monitor performance.

    • resolved · Jun 05, 2026, 04:13 PM UTC

      The system has fully recovered, and encompass interactions are now functioning as expected.

    Latest: The system has fully recovered, and encompass interactions are now functioning as expected.

  2. Resolved 2h 12m
    Started Apr 29, 2026, 02:51 PM UTC · Resolved Apr 29, 2026, 05:04 PM UTC
    Income
    Timeline · 4 updates
    • investigating · Apr 29, 2026, 02:51 PM UTC

      We are noticing delays with Encompass interactions, causing delay in custom field updates.  We are actively looking into this.

    • identified · Apr 29, 2026, 03:33 PM UTC

      We identified the root cause and are applying the necessary fix.

    • monitoring · Apr 29, 2026, 04:05 PM UTC

      Services are stabilizing following the fix, and we will continue to closely monitor performance.

    • resolved · Apr 29, 2026, 05:04 PM UTC

      The issue has been successfully resolved, and impacted services are now fully operational.

    Latest: The issue has been successfully resolved, and impacted services are now fully operational.

  3. Resolved 6h 9m
    Started Apr 22, 2026, 10:59 PM UTC · Resolved Apr 23, 2026, 05:08 AM UTC
    Document ProcessingDetect
    Timeline · 4 updates
    • investigating · Apr 22, 2026, 10:59 PM UTC

      Some customers are currently experiencing delays in document processing and Detect services, which may result in increased turnaround times (TAT) and slower Detect completion for documents. Our team is actively working through the backlog and monitoring the situation closely. We will continue to provide updates as progress is made.

    • monitoring · Apr 22, 2026, 11:47 PM UTC

      We are continuing to clear the backlog and are actively monitoring the situation.

    • monitoring · Apr 23, 2026, 01:45 AM UTC

      We have identified the issue impacting the Detect service and are actively monitoring the implemented fix. Our team is working to fully restore normal performance and is currently assessing the timeline for complete recovery. The issue affecting Document Processing has been resolved, and all related backlogs have been successfully cleared.

    • resolved · Apr 23, 2026, 05:08 AM UTC

      The system has fully recovered, and all Detect and Document Processing services are now running smoothly.

    Latest: The system has fully recovered, and all Detect and Document Processing services are now running smoothly.

  4. Resolved 3h 47m
    Started Mar 17, 2026, 05:30 PM UTC · Resolved Mar 17, 2026, 09:17 PM UTC
    Document Processing
    Timeline · 3 updates
    • investigating · Mar 17, 2026, 05:30 PM UTC

      Some customers are experiencing a delay in our document processing services. As a result, you may notice an increase in turnaround time (TAT). Our team is actively working through our backlogs, and we’ll keep you updated as we make progress.

    • monitoring · Mar 17, 2026, 07:44 PM UTC

      We are continuing to clear the backlog and are actively monitoring the situation.

    • resolved · Mar 17, 2026, 09:17 PM UTC

      The backlog has returned to normal levels, and turnaround time (TAT) has been steadily improving. We continue to actively monitor TAT and overall system health.

    Latest: The backlog has returned to normal levels, and turnaround time (TAT) has been steadily improving. We continue to actively monitor TAT and overall system health.

Outage history

Past 90 days · 4 incidents View full outage history →