Northwestern University incident

Marketing Cloud Login Issue Resolved

Resolved on November 11, 2026.

resolved Nov 11, 2026, 09:30 PM UTC

Earlier today, users may have experienced an error when attempting to log in to Marketing Cloud. The issue was related to an expired certificate used for authentication. A new certificate has been activated, and login functionality has been restored. Marketing Cloud is now operating normally.

Started
Nov 11, 2026, 09:30 PM UTC
Resolved
Nov 11, 2026, 09:30 PM UTC
Duration
–
Detected by Pingoru
Nov 11, 2026, 09:30 PM UTC

Update timeline

  1. resolved Nov 11, 2026, 09:30 PM UTC

    Earlier today, users may have experienced an error when attempting to log in to Marketing Cloud. The issue was related to an expired certificate used for authentication. A new certificate has been activated, and login functionality has been restored. Marketing Cloud is now operating normally.

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