Northwestern University incident

Solarwinds Server Monitoring Partial Outage

Ongoing since 07:19 PM UTC, affecting SolarWinds (Server Management).

investigating Nov 02, 2026, 07:19 PM UTC

Post-upgrade, some monitored servers that use the Solarwinds agent in passive mode are no longer communicating with the Solarwinds server. Everything else is OK, but Solarwinds is unable to get performance stats from this relatively small number of monitored servers. Northwestern University IT is currently troubleshooting the monitored servers. The next update will be made by 10:00 AM CDT, 11/3/2026.

Started
Nov 02, 2026, 07:19 PM UTC
Resolved
Ongoing
Duration
● 2h 10m
Detected by Pingoru
Nov 02, 2026, 07:19 PM UTC

Affected components

SolarWinds (Server Management)

Update timeline

  1. investigating Nov 02, 2026, 07:19 PM UTC

    Post-upgrade, some monitored servers that use the Solarwinds agent in passive mode are no longer communicating with the Solarwinds server. Everything else is OK, but Solarwinds is unable to get performance stats from this relatively small number of monitored servers. Northwestern University IT is currently troubleshooting the monitored servers. The next update will be made by 10:00 AM CDT, 11/3/2026.

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