Northwestern University incident

Jabber Certificate Errors

Ongoing since 03:48 PM UTC, affecting Telephone Services (Videoconferencing and Telephones).

investigating Nov 05, 2026, 03:48 PM UTC

Northwestern University Information Technology is receiving reports from Jabber users of a certificate issue when logging in. We are currently troubleshooting and will provide the next update at 14:00 CST, 11/5/26.

Started
Nov 05, 2026, 03:48 PM UTC
Resolved
Ongoing
Duration
● 2h 4m
Detected by Pingoru
Nov 05, 2026, 03:48 PM UTC

Affected components

Telephone Services (Videoconferencing and Telephones)

Update timeline

  1. investigating Nov 05, 2026, 03:48 PM UTC

    Northwestern University Information Technology is receiving reports from Jabber users of a certificate issue when logging in. We are currently troubleshooting and will provide the next update at 14:00 CST, 11/5/26.

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