Northwestern University incident

CatConnect Slow Performance

Resolved after 1 minute, affecting CatConnect (Alumni and Advancement), on November 10, 2026.

identified Nov 10, 2026, 04:59 PM UTC

Northwestern University IT is aware of slow performance in CatConnect. SalesForce, an upstream vendor, has declared a performance degradation incident and is troubleshooting their back-end services to minimize user impact. The next update will be posted by 12:00 PM CST, November 10th 2026.

Started
Nov 10, 2026, 04:59 PM UTC
Resolved
Nov 10, 2026, 05:01 PM UTC
Duration
1m
Detected by Pingoru
Nov 10, 2026, 04:59 PM UTC

Affected components

CatConnect (Alumni and Advancement)

Update timeline

  1. identified Nov 10, 2026, 04:59 PM UTC

    Northwestern University IT is aware of slow performance in CatConnect. SalesForce, an upstream vendor, has declared a performance degradation incident and is troubleshooting their back-end services to minimize user impact. The next update will be posted by 12:00 PM CST, November 10th 2026.

  2. resolved Nov 10, 2026, 05:01 PM UTC

    This incident has been resolved.

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