Northwestern University incident

Cognos and Research Portal Service Interruption

Resolved after 30 minutes, affecting Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics) and Research Portal (Research Administration Systems), on October 28, 2026.

investigating Oct 28, 2026, 01:31 PM UTC

Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 9:30 CDT, 10/28/2026

Started
Oct 28, 2026, 01:31 PM UTC
Resolved
Oct 28, 2026, 02:01 PM UTC
Duration
30m
Detected by Pingoru
Oct 28, 2026, 01:31 PM UTC

Affected components

Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics)Research Portal (Research Administration Systems)

Update timeline

  1. investigating Oct 28, 2026, 01:31 PM UTC

    Northwestern Information Technology has identified an issue and Cognos and Research Portal are unavailable. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 9:30 CDT, 10/28/2026

  2. resolved Oct 28, 2026, 02:01 PM UTC

    This incident has been resolved.

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