Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
Login Errors l London Canvas
Resolved after 17 hours 37 minutes, affecting Canvas, on July 5, 2026.
The London campus community can now log in to the London Canvas, Quercus, and other impacted services. The third-party vendor that supports the London single sign-on experience has resolved the issue.
Affected components
Update timeline
- investigating Jul 05, 2026, 05:40 PM UTC
IT teams are investigating reports of login errors affecting the London Canvas environment. Updates will be shared to the IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
- investigating Jul 05, 2026, 07:23 PM UTC
Members of the London campus community are unable to log in to Canvas and Quercus. IT Services staff members have escalated to the vendor that supports these London services to resolve the issue.
- resolved Jul 06, 2026, 11:17 AM UTC
The London campus community can now log in to the London Canvas, Quercus, and other impacted services. The third-party vendor that supports the London single sign-on experience has resolved the issue.
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