Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
Wired and Wireless Network Outage
Resolved after 1 day 14 hours, affecting NUnet (Wired Network / Physical) and NUwave (Wireless Network / Access Points), on July 1, 2026.
The root cause was identified and IT teams have confirmed that services have remained stable.
Affected components
Update timeline
- investigating Jul 01, 2026, 12:31 AM UTC
IT teams are investigating issues to the wired and wireless network across the Boston and Campuses. Updates will be shared to the IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.
- investigating Jul 01, 2026, 01:07 AM UTC
Network disruption is impacting wired and wireless services, as well as PaperCut printing and Student Hub.
- investigating Jul 01, 2026, 01:17 AM UTC
This appears to be related to a server issue. Teams are actively investigating and have accessed the servers. Further updates will be provided as available.
- identified Jul 01, 2026, 01:18 AM UTC
This appears to be related to a server issue. Teams are actively investigating and have accessed the servers. Further updates will be provided as available.
- monitoring Jul 01, 2026, 01:43 AM UTC
Teams have implemented a fix. The wired and wireless networks are operating back to normal. IT teams will continue to monitor this to ensure netwok stability.
- resolved Jul 02, 2026, 03:16 PM UTC
The root cause was identified and IT teams have confirmed that services have remained stable.
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