Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Main Environment License Errors | Claude

Resolved after 8 hours 19 minutes, affecting Claude by Anthropic, on June 30, 2026.

resolved Jul 01, 2026, 02:22 AM UTC

Anthropic has corrected the renewal error that blocked the Claude from use. All Northeastern Claude services have now been restored. Please log out and back in if the error is still appearing.

Started
Jun 30, 2026, 06:03 PM UTC
Resolved
Jul 01, 2026, 02:22 AM UTC
Duration
8h 19m
Detected by Pingoru
Jun 30, 2026, 06:03 PM UTC

Affected components

Claude by Anthropic

Update timeline

  1. investigating Jun 30, 2026, 06:03 PM UTC

    Northeastern has renewed its agreement with Anthropic, the provider of Claude AI. Due to an error by Anthropic, the main Claude plan is currently temporarily unavailable. IT Services is awaiting Anthropic to restore service.

  2. investigating Jun 30, 2026, 06:04 PM UTC

    IT Services is in touch with Anthropic and will share updates as they’re available on Anthropic’s fix.

  3. monitoring Jun 30, 2026, 06:08 PM UTC

    Anthropic has corrected the renewal error that blocked the Claude Premium plan from use. All Northeastern Claude services have now been restored. Please log out and back in if the error is still appearing.

  4. resolved Jul 01, 2026, 02:22 AM UTC

    Anthropic has corrected the renewal error that blocked the Claude from use. All Northeastern Claude services have now been restored. Please log out and back in if the error is still appearing.

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