Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
Premium License Errors l Claude
Resolved after 14 hours 9 minutes, affecting Claude by Anthropic, on June 30, 2026.
Anthropic has corrected the renewal error that blocked the Claude from use. All Northeastern Claude services have now been restored. Please log out and back in if the error is still appearing.
Affected components
Update timeline
- identified Jun 30, 2026, 12:13 PM UTC
Northeastern has renewed its agreement with Anthropic, the provider of Claude AI, including Claude Premium licenses. However, due to an error by Anthropic, Premium licenses are now unusable and IT Services is awaiting Anthropic to fix them.
- identified Jun 30, 2026, 12:14 PM UTC
IT Services is in touch with Anthropic and will share updates as they’re available on Anthropic’s fix.
- monitoring Jun 30, 2026, 12:27 PM UTC
Anthropic has corrected the renewal error that blocked the Claude Premium plan from use. All Northeastern Claude services have now been restored. Please log out and back in if the error is still appearing.
- resolved Jul 01, 2026, 02:23 AM UTC
Anthropic has corrected the renewal error that blocked the Claude from use. All Northeastern Claude services have now been restored. Please log out and back in if the error is still appearing.
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