Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Login Errors l Student and Employee Hubs

Minor Resolved View vendor source →

Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown experienced a minor incident on November 5, 2025 affecting Student Hub and Employee Hub, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 02:47 AM UTC
Resolved
Nov 05, 2025, 03:23 AM UTC
Duration
36m
Detected by Pingoru
Nov 05, 2025, 02:47 AM UTC

Affected components

Student HubEmployee Hub

Update timeline

  1. investigating Nov 05, 2025, 02:47 AM UTC

    Community members are receiving connection errors when logging in to the Student Hub and Employee Hub at me.northeastern.edu. IT teams are investigating. In the meantime, as a workaround, students and employees can click through the error to access the site. Updates will be shared to the IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

  2. monitoring Nov 05, 2025, 03:09 AM UTC

    IT teams have put in a fix to solve for the connection errors. Students and employees no longer get errors when logging in to the Student Hub and Employee Hub.

  3. resolved Nov 05, 2025, 03:23 AM UTC

    This issue is confirmed as fully resolved. The Student and Employee Hubs logins are working as expected.