Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
Login Errors l Student and Employee Hubs
Resolved after 36 minutes, affecting Student Hub and Employee Hub, on November 5, 2025.
This issue is confirmed as fully resolved. The Student and Employee Hubs logins are working as expected.
Affected components
Update timeline
- investigating Nov 05, 2025, 02:47 AM UTC
Community members are receiving connection errors when logging in to the Student Hub and Employee Hub at me.northeastern.edu. IT teams are investigating. In the meantime, as a workaround, students and employees can click through the error to access the site. Updates will be shared to the IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.
- monitoring Nov 05, 2025, 03:09 AM UTC
IT teams have put in a fix to solve for the connection errors. Students and employees no longer get errors when logging in to the Student Hub and Employee Hub.
- resolved Nov 05, 2025, 03:23 AM UTC
This issue is confirmed as fully resolved. The Student and Employee Hubs logins are working as expected.
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