Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident
Desktop App Unavailable | Claude.ai
Affected components
Update timeline
- investigating Feb 03, 2026, 06:46 PM UTC
Anthropic, the Claude.ai vendor, is investigating an issue affecting sign in to the Claude desktop app. They are actively investigating and working to resolve the issue as quickly as possible. In the meantime, the Northeastern community can still access Claude through a web browser. For any questions, or to report an issue, please contact the IT Service Desk at 617.373.HELP [4357] or +44.20.3318.2507, [email protected], or by visiting the Tech Service Portal.
- monitoring Feb 04, 2026, 01:11 PM UTC
Anthropic has resolved this issue. IT Services teams will continue to monitor the Claude desktop app to ensure the log in issue is fully resolved for the Northeastern community.
- resolved Feb 04, 2026, 10:29 PM UTC
This issue has been fully resolved.
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