Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Inactivate Sponsored Accounts | Husky Card System

Minor Resolved View vendor source →

Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown experienced a minor incident on February 18, 2026 affecting Sponsored Accounts, lasting 2h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 06:21 PM UTC
Resolved
Feb 18, 2026, 08:46 PM UTC
Duration
2h 25m
Detected by Pingoru
Feb 18, 2026, 06:21 PM UTC

Affected components

Sponsored Accounts

Update timeline

  1. investigating Feb 18, 2026, 06:21 PM UTC

    IT teams are investigating reports that, following the upgrade to version 9, some sponsored accounts are inactive in the Husky Card system. If you experience this issue, please report it to the IT Service Desk for assistance. Updates will be shared to IT Statuspage as available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

  2. resolved Feb 18, 2026, 08:46 PM UTC

    IT teams have implemented a fix that has resolved the issue. Affected sponsored account members should now be reactive in the Husky Card system. If you're still experiencing issues, please contact the IT Service Desk.