Is IT Services - Northeastern University Down Right Now? Live IT Services - Northeastern University Status & Outages | IsDown incident

Increased Errors l Canvas

Resolved after 11 minutes, affecting Canvas, on May 5, 2026.

resolved May 05, 2026, 12:15 AM UTC

Instructure, the vendor, has restored service to Canvas. To report any additional issues, please contact the IT Service Desk 24/7 at 617.373.HELP (4357), [email protected], or by visiting the Tech Service Portal.

Started
May 05, 2026, 12:03 AM UTC
Resolved
May 05, 2026, 12:15 AM UTC
Duration
11m
Detected by Pingoru
May 05, 2026, 12:03 AM UTC

Affected components

Canvas

Update timeline

  1. monitoring May 05, 2026, 12:03 AM UTC

    Canvas is investigating errors and increased slowness, which are impacting the Northeastern community. Northeastern teams are monitoring the Canvas status at https://status.instructure.com/incidents/7y1x3qd9sj51.

  2. resolved May 05, 2026, 12:15 AM UTC

    Instructure, the vendor, has restored service to Canvas. To report any additional issues, please contact the IT Service Desk 24/7 at 617.373.HELP (4357), [email protected], or by visiting the Tech Service Portal.

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