Service Down l Workday

Update timeline

1. investigating May 04, 2026, 09:12 PM UTC

   Workday is reporting a disruption to its service, which includes Northeastern's Workday system. Northeastern teams are in contact with Workday and will share updates to the IT Statuspage as they become available. For any questions, or to report an issue, please contact the IT Service Desk 24/7 at 617.373.HELP [4357], [email protected], or by visiting the Tech Service Portal.

2. monitoring May 04, 2026, 09:33 PM UTC

   There have been reports of successful logins, however Workday is reporting slow load times and intermittent delays navigating the system. Northeastern teams have engaged the vendor and will continue to share updates as they become available.

3. resolved May 05, 2026, 12:41 AM UTC

   Workday has fully restored service. To report any issues, please contact the IT Service Desk 24/7 at 617.373.HELP (4357), [email protected], or by visiting the Tech Service Portal.