NISC Cloud incident
Disruption: iVUE Connect Operations, iVUE Connect Service
Resolved after 30 minutes, affecting iVUE Connect Operations and iVUE Connect Service, on November 2, 2026.
Update: Ticket Management continues to operate normally at this point. If you are still seeing issues with Ticket Management, please contact support. Thanks
Affected components
Update timeline
- investigating Nov 02, 2026, 03:47 PM UTC
Members are currently reporting that iVUE Connect Ticket Management is down. NISC is currently investigating.
- investigating Nov 02, 2026, 04:12 PM UTC
Update: Ticket Management appears to be recovering, however NISC is continuing to review.
- investigating Nov 02, 2026, 04:23 PM UTC
Update: Ticket Management has fully recovered. This issue was caused by a memory issue with the TMS database. Thank you for your patience as we worked to resolve this issue.
- resolved Nov 02, 2026, 04:30 PM UTC
Update: Ticket Management continues to operate normally at this point. If you are still seeing issues with Ticket Management, please contact support. Thanks
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