Resolved after 3 hours 50 minutes, affecting Service Providers, on November 3, 2026.
NISC's third party processor has confirmed resolution of this incident. Credit checks are now processing as expected at this time.
Affected components
Update timeline
- investigating Nov 03, 2026, 06:30 PM UTC
One of NISC's Credit Check processors have experienced degraded performance causing a disruption in successful credit check processing. NISC is in contact with this processor and they are working towards a resolution. Updates will be posted as we have them.
- investigating Nov 03, 2026, 07:58 PM UTC
NISC's third party credit check processor continues to investigate the issue. When attempting to pull credit reports, you may experience delayed responses or 500 errors.
- investigating Nov 03, 2026, 08:24 PM UTC
NISC's third party credit check processor is still looking into the issue. When attempting to pull credit reports, you may experience delayed responses or 500 errors.
- investigating Nov 03, 2026, 08:53 PM UTC
NISC's third party credit check processor continues to investigate the issue. When attempting to pull credit reports, you may experience delayed responses or 500 errors.
- investigating Nov 03, 2026, 09:27 PM UTC
NISC's third party credit check processor is still looking into the issue. When attempting to pull credit reports, you may experience delayed responses or 500 errors.
- investigating Nov 03, 2026, 10:36 PM UTC
NISC's third party credit check processor continues to investigate the issue. When attempting to pull credit reports, you may experience delayed responses or 500 errors.
- resolved Nov 03, 2026, 11:01 PM UTC
NISC's third party processor has confirmed resolution of this incident. Credit checks are now processing as expected at this time.
Your product runs on more than NISC Cloud
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services