- Detected by Pingoru
- Sep 16, 2026, 10:44 AM UTC
- Resolved
- Sep 16, 2026, 08:22 PM UTC
- Duration
- 9h 38m
Affected: Nintex DocGen for SalesforceNintex K2 Trust (Australia)Nintex K2 Trust (Europe)Nintex K2 Trust (United States)
Timeline · 2 updates
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investigating Sep 16, 2026, 10:44 AM UTC
Salesforce services are experiencing a disruption, which is causing document generation requests to fail. Our engineers are actively monitoring the Salesforce incident and tracking updates here: https://status.salesforce.com/incidents/20004433
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identified Sep 16, 2026, 10:59 AM UTC
Our investigation indicates that document generation failures are being caused by timeout errors returned from Salesforce due to an ongoing Salesforce API outage. We are tracking the Salesforce incident here: https://status.salesforce.com/incidents/20004433
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2026, 03:36 PM UTC
- Resolved
- Sep 14, 2026, 03:27 AM UTC
- Duration
- 3d 11h
Affected: Nintex Automation CloudNintex Analytics (United Kingdom)Nintex Process Manager - Production (Canada)Nintex K2 Trust (Australia)Nintex K2 Trust (Europe)Nintex K2 Trust (United States)
Timeline · 2 updates
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investigating Sep 10, 2026, 03:36 PM UTC
We are currently investigating a problem affecting the user management page not loading users caused by the SCIM endpoint.
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monitoring Sep 10, 2026, 04:04 PM UTC
The problem has been identified and fixed and we are actively monitoring to ensure system stability.
Read the full incident report →
- Detected by Pingoru
- Aug 28, 2026, 06:56 AM UTC
- Resolved
- Sep 02, 2026, 12:09 AM UTC
- Duration
- 4d 17h
Affected: Nintex Automation CloudNintex K2 Trust (United States)
Timeline · 2 updates
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investigating Aug 28, 2026, 06:56 AM UTC
Engineering team is investigating the issue and found out there is an issue with Azure infra in WUS:( https://azure.status.microsoft/en-us/status) where action execution will be delayed.
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monitoring Aug 28, 2026, 07:29 AM UTC
Workflow action execution back to normal. We will continue to monitor it.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 10:12 PM UTC
- Resolved
- Aug 12, 2026, 04:29 AM UTC
- Duration
- 6h 16m
Affected: Nintex DocGen for Salesforce – FedRAMPNintex K2 Trust (United States)
Timeline · 3 updates
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investigating Aug 11, 2026, 10:12 PM UTC
Engineers are currently investigating and issue related to processing queue jobs in the FedRAMP environment.
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identified Aug 11, 2026, 10:36 PM UTC
Engineers have identified the issue and are implementing a mitigation to restore service.
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monitoring Aug 12, 2026, 12:55 AM UTC
Engineers have applied the mitigation to all affected systems and are monitoring the situation.
Read the full incident report →
- Detected by Pingoru
- Aug 11, 2026, 09:51 AM UTC
- Resolved
- Aug 11, 2026, 03:21 PM UTC
- Duration
- 5h 29m
Affected: Nintex Process Manager - ProductionNintex K2 Trust (Europe)
Timeline · 2 updates
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investigating Aug 11, 2026, 09:51 AM UTC
We are investigating an issue where some Process Manager users are unable to access their tenant while connected to their organization's corporate VPN. Affected users receive a "The request is blocked" error when attempting to access Process Manager. Our engineering team is actively investigating the cause of the block and working to restore access for impacted users. We will provide further updates as more information becomes available.
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identified Aug 11, 2026, 11:20 AM UTC
We have identified the source of the issue affecting users accessing Process Manager through VPN. Investigation confirmed that traffic originating from the customer's VPN public IP address was being blocked by Azure Front Door, resulting in a 403 Forbidden response and preventing access to the application. The affected VPN public IP has now been whitelisted in Azure Front Door, and we are currently awaiting configuration propagation across the service. Once propagation is complete, affected users should be able to access Process Manager normally while connected to the VPN. We will continue to monitor the situation and provide a further update once access has been fully restored.
Read the full incident report →
- Detected by Pingoru
- Aug 10, 2026, 06:52 AM UTC
- Resolved
- Aug 10, 2026, 09:42 AM UTC
- Duration
- 2h 50m
Affected: Nintex Process Manager - ProductionNintex Process Manager - Production (Canada)Nintex Process Manager - Production (Australasia)Nintex Process Manager - Production (United Arab Emirates)Nintex K2 Trust (Europe)Nintex K2 Trust (United States)
Timeline · 2 updates
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investigating Aug 10, 2026, 06:52 AM UTC
We are currently investigating an issue affecting API token management in Process Manager. Users may experience errors when creating or revoking API tokens, including SCIM and Reporting tokens. The issue has been observed across multiple environments and may impact customer sites. Our team is actively working to identify the root cause and restore normal functionality. Please expect an update within the next 60 minutes.
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investigating Aug 10, 2026, 08:53 AM UTC
We are continuing to investigate an issue affecting API token management in Process Manager. Users may experience errors when creating or revoking API tokens, including SCIM and Reporting API tokens. Our team is actively working to identify the root cause and restore normal functionality. We will provide further updates as more information becomes available.
Read the full incident report →
- Detected by Pingoru
- Aug 07, 2026, 01:20 AM UTC
- Resolved
- Aug 07, 2026, 01:14 PM UTC
- Duration
- 11h 54m
Affected: Nintex Process Manager - ProductionNintex Process Manager - Production (Australasia)Nintex Process Manager - Reporting APINintex K2 Trust (Australia)
Timeline · 2 updates
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investigating Aug 07, 2026, 01:20 AM UTC
We are currently investigating reports of elevated response times affecting a subset of customers in the APAC region. Our engineering teams have identified multiple customer reports of degraded application performance and have initiated an investigation to determine the root cause. We are actively monitoring platform health and working to mitigate customer impact. We will provide further updates as more information becomes available.
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monitoring Aug 07, 2026, 03:31 AM UTC
We have identified a resource capacity constraint as the primary contributor to the elevated response times by some customers. Capacity has been increased, and we are actively monitoring the platform to confirm sustained performance and will provide further updates as needed.
Read the full incident report →
- Detected by Pingoru
- Jul 30, 2026, 12:11 AM UTC
- Resolved
- Aug 01, 2026, 02:17 AM UTC
- Duration
- 2d 2h
Affected: Nintex DocGen for SalesforceNintex K2 Trust (Australia)Nintex K2 Trust (Europe)Nintex K2 Trust (United States)
Timeline · 3 updates
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identified Jul 30, 2026, 12:11 AM UTC
Engineers have identified the source of an issue related to admin authorization flow and are actively developing a solution. Customers are advised to avoid changing the integration user configuration, reauthorizing, or upgrading package version at this time.
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identified Jul 30, 2026, 02:26 AM UTC
Engineers have identified a workaround and mitigated the issue for customers who have reported authorization issues to our support teams while we continue to investigate. If you have issues authorizing, please contact support at Nintex and provide the affected organization ID.
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monitoring Jul 31, 2026, 04:18 AM UTC
The engineering team has released a hotfix to all regions and will continue to monitor the situation. Please contact Nintex support if you encounter any issues.
Read the full incident report →
- Detected by Pingoru
- Jul 28, 2026, 03:35 PM UTC
- Resolved
- Jul 29, 2026, 03:39 AM UTC
- Duration
- 12h 3m
Affected: Nintex Automation CloudNintex K2 Trust (United States)
Timeline · 2 updates
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investigating Jul 28, 2026, 03:35 PM UTC
Reports of workflow actions like "Pause for duration" and "Generate A Document" are taking much longer than expected. Engineers are actively investigating the cause.
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monitoring Jul 28, 2026, 03:39 PM UTC
Stability for workflow actions like "Pause for duration" and "Generate A Document" have been restored. Engineering team will continue to monitor the services closely.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 04:01 PM UTC
- Resolved
- Jul 23, 2026, 10:11 PM UTC
- Duration
- 6h 10m
Affected: Nintex K2 CloudNintex K2 Trust (United States)
Timeline · 3 updates
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investigating Jul 23, 2026, 04:01 PM UTC
We are currently investigating an issue affecting Package and Deployment functionality for customers hosted in the Microsoft Azure West US region. Our team is actively working with Microsoft to determine the root cause and restore full service as quickly as possible. We will provide further updates as more information becomes available.
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investigating Jul 23, 2026, 06:47 PM UTC
All impacted services are fully operational. The root cause has been identified as a partial networking outage in the West US region affecting a number of Microsoft services.
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monitoring Jul 23, 2026, 06:54 PM UTC
Package and Deployment functionality is beginning to recover. Some customer environments that were previously unavailable are becoming accessible again.
Read the full incident report →
- Detected by Pingoru
- Jul 23, 2026, 03:38 PM UTC
- Resolved
- Jul 26, 2026, 10:48 PM UTC
- Duration
- 3d 7h
Affected: Nintex Automation CloudNintex Analytics (United Kingdom)Nintex Process Manager - Production (Canada)Nintex K2 Trust (Australia)Nintex K2 Trust (Europe)Nintex K2 Trust (United States)Nintex K2 Trust (Singapore)
Timeline · 5 updates
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investigating Jul 23, 2026, 03:38 PM UTC
Engineers are currently investigating a widespread issue with Nintex Automation Cloud services.
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identified Jul 23, 2026, 04:03 PM UTC
Engineers are currently tracking an active incident affecting connectivity to Azure services. They are putting in place mitigations where possible.
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identified Jul 23, 2026, 05:00 PM UTC
Engineers have put in place some mitigations to partially restore services in regions outside the US. Some services may still be affected in all regions as further mitigations are in progress. Due to the nature of the root incident, the US remains in a disrupted state.
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identified Jul 23, 2026, 06:00 PM UTC
Engineers are continuing with failover procedures as part of the ongoing mitigation efforts. Service disruption may continue while this work is completed and its effectiveness is assessed.
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monitoring Jul 23, 2026, 06:53 PM UTC
Microsoft has rolled back the cause of the upstream Azure connectivity incident which has restored functionality of affected services. Engineering teams will continue to monitor the incident and affected regions. Please engage our support teams if you continue to encounter issues.
Read the full incident report →
- Detected by Pingoru
- Jul 09, 2026, 11:59 PM UTC
- Resolved
- Jul 10, 2026, 02:21 PM UTC
- Duration
- 14h 22m
Affected: Nintex Live ServicesNintex K2 Trust (United States)
Timeline · 2 updates
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investigating Jul 09, 2026, 11:59 PM UTC
We are aware of an issue where customers are unable to submit Live Forms. Our engineering team is currently investigating.
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monitoring Jul 10, 2026, 12:24 AM UTC
The Nintex Live Form submission is now back to normal. The team will be monitoring it.
Read the full incident report →
- Detected by Pingoru
- Jul 07, 2026, 10:13 AM UTC
- Resolved
- Jul 08, 2026, 06:01 AM UTC
- Duration
- 19h 47m
Affected: Nintex Process Manager - ProductionNintex K2 Trust (Europe)
Timeline · 2 updates
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investigating Jul 07, 2026, 10:13 AM UTC
We are currently investigating a widespread issue affecting multiple Nintex Process Manager customers. At present customers are receiving a "Whoops that was not suppose to happen" or a "500 error" when performing an action
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monitoring Jul 07, 2026, 10:55 AM UTC
We have identified the issue impacting some customers and have taken corrective action. An application service restart has been performed, and initial monitoring indicates that exception levels have returned to normal. Our engineering team will continue monitoring
Read the full incident report →
- Detected by Pingoru
- Jul 06, 2026, 07:50 AM UTC
- Resolved
- Jul 07, 2026, 10:28 PM UTC
- Duration
- 1d 14h
Affected: Nintex Automation CloudNintex K2 Trust (Australia)Nintex List Forms for SharePoint Online
Timeline · 2 updates
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identified Jul 06, 2026, 07:50 AM UTC
We are aware of an issue publishing workflows and forms in NAC and SPFx in the Australia region. The team are currently deploying a fix.
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monitoring Jul 06, 2026, 08:33 AM UTC
An update has been deployed and telemetry is indicating the service has returned to normal operating parameters.
Read the full incident report →
- Detected by Pingoru
- Jun 26, 2026, 07:17 AM UTC
- Resolved
- Jun 28, 2026, 11:35 PM UTC
- Duration
- 2d 16h
Affected: Nintex Automation CloudNintex Analytics (United Kingdom)Nintex Process Manager - Production (Canada)Nintex K2 Trust (Australia)Nintex K2 Trust (Europe)Nintex K2 Trust (United States)
Timeline · 2 updates
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identified Jun 26, 2026, 07:17 AM UTC
We have identified the cause of the current login issues affecting Nintex Workflow. Our identity provider is experiencing an ongoing incident which is impacting authentication and login operations for users.We will provide further updates as more information becomes available.
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monitoring Jun 26, 2026, 07:27 AM UTC
Our identity prodvider has recovered from the incident and login functionality has been restored for Nintex Workflow users.We are actively monitoring the environment to ensure stability.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 10:14 PM UTC
- Resolved
- May 22, 2026, 03:37 AM UTC
- Duration
- 5h 22m
Affected: Nintex DocGen for SalesforceNintex K2 Trust (United States)
Timeline · 2 updates
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investigating May 21, 2026, 10:14 PM UTC
Customers in the US region may experience intermittent document generation failures. Engineers are currently tracking the Salesforce incident here: https://status.salesforce.com/incidents/20004038
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identified May 21, 2026, 10:58 PM UTC
Engineers have confirmed with the Salesforce team that the incident may be intermittently affecting document generation.
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 03:01 AM UTC
- Resolved
- May 22, 2026, 02:17 AM UTC
- Duration
- 23h 15m
Affected: Nintex Automation CloudNintex K2 Trust (United States)
Timeline · 3 updates
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investigating May 21, 2026, 03:01 AM UTC
We have observed a failure to publish the workflow. The engineering team is in the midst of investigating the issue.
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identified May 21, 2026, 05:32 AM UTC
We have identified the root cause and are currently working with Microsoft to address the infrastructure issue.
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monitoring May 21, 2026, 09:33 AM UTC
Publishing workflow is working now. The team will be monitoring it.
Read the full incident report →
- Detected by Pingoru
- May 14, 2026, 01:35 AM UTC
- Resolved
- May 15, 2026, 01:28 AM UTC
- Duration
- 23h 52m
Affected: Nintex Automation CloudNintex Analytics (United Kingdom)
Timeline · 2 updates
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investigating May 14, 2026, 01:37 AM UTC
We are currently investigating the issue for the instability
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monitoring May 14, 2026, 01:50 AM UTC
Stability for Start Workflow and Task Retrieval has been restored. The engineering team will continue monitoring the services closely.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 01:36 AM UTC
- Resolved
- May 13, 2026, 08:37 PM UTC
- Duration
- 1d 19h
Affected: Nintex App Studio - PortalNintex K2 Trust (United States)
Timeline · 3 updates
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investigating May 12, 2026, 01:36 AM UTC
We are currently investigating an issue where customers may not be able to connect to the Nintex App Studio website.
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identified May 12, 2026, 03:54 AM UTC
We have identified the root cause and applied a mitigation. Access to the site has now been restored.
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monitoring May 12, 2026, 05:41 AM UTC
We have identified the root cause and applied a mitigation. Access to the site has now been restored.
Read the full incident report →
- Detected by Pingoru
- May 11, 2026, 08:30 AM UTC
- Resolved
- May 12, 2026, 01:43 AM UTC
- Duration
- 17h 13m
Affected: Nintex Automation CloudNintex Analytics (United Kingdom)Nintex Process Manager - Production (Canada)Nintex K2 Trust (Australia)Nintex K2 Trust (Europe)Nintex K2 Trust (United States)
Timeline · 3 updates
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investigating May 11, 2026, 08:30 AM UTC
We are currently experiencing an issue which may cause customers to experience with the service. Our engineering team is working to identify the root cause and implement a solution. Possible impacts 1. Workflow takes longer to start 2. File related actions might fail We will issue an update as more information is available.
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identified May 11, 2026, 10:10 AM UTC
Microsoft have confirmed that there is currently a service degradation impacting Azure Service Bus in several regions globally which MS are actively mitigating. This is impacting a number of capabilities within Nintex Workflow including - Workflow Alerting, File Attachments in Forms, Tasks, & Activity Feed. Our engineering team is in constant contact with MS Support and will update this post when more information is avaiable.
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monitoring May 11, 2026, 11:43 AM UTC
Microsoft has applied mitigation to the service degradation impacting Azure Service Bus. The recovery has made the impacting Nintex services back to normal operation. Our engineering team will continue monitoring the services health.
Read the full incident report →
- Detected by Pingoru
- May 04, 2026, 05:17 PM UTC
- Resolved
- May 04, 2026, 07:48 PM UTC
- Duration
- 2h 31m
Affected: Nintex DocGen APINintex Process Manager - Production (Canada)Nintex DocGen Manager (United States)
Timeline · 1 update
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identified May 04, 2026, 05:17 PM UTC
DocGen for Workflow is currently experiencing increased error rates due to an incident with our cloud provider. Engineers are working to resolve the issue as quickly as possible.
Read the full incident report →
- Detected by Pingoru
- Apr 29, 2026, 04:50 PM UTC
- Resolved
- May 04, 2026, 05:18 PM UTC
- Duration
- 5d
Affected: Nintex DocGen APINintex Process Manager - Production (Canada)Nintex DocGen Manager (United States)
Timeline · 2 updates
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investigating Apr 29, 2026, 04:50 PM UTC
Engineers are currently investigating an issue in NA1 and CAN1 affecting the jobs status endpoint.
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monitoring Apr 29, 2026, 04:59 PM UTC
Engineers have implemented a fix and are monitoring the situation.
Read the full incident report →
