Nintex incident

Exchange Online GCC High FedRamp – Exchange Online Connector is not working in FedRAMP PRD

Ongoing since 02:51 PM UTC, affecting Nintex Automation Cloud and Nintex Automation Cloud (Nintex Automation Cloud — US Government).

monitoring Oct 22, 2026, 06:13 PM UTC

The service has been successfully redeployed and email sending has been restored. The engineering team will continue to monitor it to make sure it stays stable.

Started
Oct 22, 2026, 02:51 PM UTC
Resolved
Ongoing
Duration
● 5h 31m
Detected by Pingoru
Oct 22, 2026, 02:51 PM UTC

Affected components

Nintex Automation CloudNintex Automation Cloud (Nintex Automation Cloud — US Government)

Update timeline

  1. investigating Oct 22, 2026, 02:51 PM UTC

    We have identified the issue which may cause customers to experience issues using Exchange Online Connector in the FedRamp. This is impacting the following functionality: * Exchange Online GCC High The engineering team is working to address this issue as quickly as possible and will issue an update as more information is available.

  2. identified Oct 22, 2026, 06:03 PM UTC

    Our investigation has identified that the issue is related to insufficient compute resources.

  3. monitoring Oct 22, 2026, 06:13 PM UTC

    The service has been successfully redeployed and email sending has been restored. The engineering team will continue to monitor it to make sure it stays stable.

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