Nintex incident

Elevated Response Times for Process Manager

Minor Resolved View vendor source →

Nintex experienced a minor incident on August 7, 2026 affecting Nintex Process Manager - Production and Nintex Process Manager - Production (Australasia) and 1 more component, lasting 11h 54m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2026, 01:20 AM UTC
Resolved
Aug 07, 2026, 01:14 PM UTC
Duration
11h 54m
Detected by Pingoru
Aug 07, 2026, 01:20 AM UTC

Affected components

Nintex Process Manager - ProductionNintex Process Manager - Production (Australasia)Nintex Process Manager - Reporting APINintex K2 Trust (Australia)

Update timeline

  1. investigating Aug 07, 2026, 01:20 AM UTC

    We are currently investigating reports of elevated response times affecting a subset of customers in the APAC region. Our engineering teams have identified multiple customer reports of degraded application performance and have initiated an investigation to determine the root cause. We are actively monitoring platform health and working to mitigate customer impact. We will provide further updates as more information becomes available.

  2. monitoring Aug 07, 2026, 03:31 AM UTC

    We have identified a resource capacity constraint as the primary contributor to the elevated response times by some customers. Capacity has been increased, and we are actively monitoring the platform to confirm sustained performance and will provide further updates as needed.