Nintex experienced a major incident on July 7, 2026 affecting Nintex Process Manager - Production and Nintex K2 Trust (Europe), lasting 19h 47m. The incident has been resolved; the full update timeline is below.
Affected components
Nintex Process Manager - ProductionNintex K2 Trust (Europe)
Update timeline
- investigating Jul 07, 2026, 10:13 AM UTC
We are currently investigating a widespread issue affecting multiple Nintex Process Manager customers. At present customers are receiving a "Whoops that was not suppose to happen" or a "500 error" when performing an action
- monitoring Jul 07, 2026, 10:55 AM UTC
We have identified the issue impacting some customers and have taken corrective action. An application service restart has been performed, and initial monitoring indicates that exception levels have returned to normal. Our engineering team will continue monitoring