Nintex experienced a major incident on July 23, 2026 affecting Nintex Automation Cloud and Nintex Analytics (United Kingdom) and 1 more component, lasting 3d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 03:38 PM UTC
Engineers are currently investigating a widespread issue with Nintex Automation Cloud services.
- identified Jul 23, 2026, 04:03 PM UTC
Engineers are currently tracking an active incident affecting connectivity to Azure services. They are putting in place mitigations where possible.
- identified Jul 23, 2026, 05:00 PM UTC
Engineers have put in place some mitigations to partially restore services in regions outside the US. Some services may still be affected in all regions as further mitigations are in progress. Due to the nature of the root incident, the US remains in a disrupted state.
- identified Jul 23, 2026, 06:00 PM UTC
Engineers are continuing with failover procedures as part of the ongoing mitigation efforts. Service disruption may continue while this work is completed and its effectiveness is assessed.
- monitoring Jul 23, 2026, 06:53 PM UTC
Microsoft has rolled back the cause of the upstream Azure connectivity incident which has restored functionality of affected services. Engineering teams will continue to monitor the incident and affected regions. Please engage our support teams if you continue to encounter issues.