NFON AG incident

Sporadic Login Issues with Cloudya Web, Mobile and Desktop Apps

Resolved after 30 minutes, affecting Business Telephony and Cloud Telephony AppSuite, on July 7, 2026.

resolved Jul 07, 2026, 10:38 AM UTC

The sporadic login issues have been resolved. Users should now be able to sign in again as usual. We apologize for the inconvenience and thank you for your patience.

Started
Jul 07, 2026, 10:07 AM UTC
Resolved
Jul 07, 2026, 10:38 AM UTC
Duration
30m
Detected by Pingoru
Jul 07, 2026, 10:07 AM UTC

Affected components

Business TelephonyCloud Telephony AppSuite

Update timeline

  1. investigating Jul 07, 2026, 10:07 AM UTC

    We are currently experiencing sporadic login issues affecting the Cloudya Web, Mobile and Desktop Apps. Some users may be temporarily unable to sign in. Our specialist teams are already working on resolving the issue as quickly as possible. We apologize for the inconvenience.

  2. monitoring Jul 07, 2026, 10:18 AM UTC

    the sporadic login issues affecting the Cloudya Web, Mobile and Desktop Apps have been resolved. Users should now be able to sign in again as usual. We apologize for any inconvenience caused and thank you for your patience.

  3. resolved Jul 07, 2026, 10:38 AM UTC

    The sporadic login issues have been resolved. Users should now be able to sign in again as usual. We apologize for the inconvenience and thank you for your patience.

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