NFON AG incident

NFON Contact Center Hub (CCHub): Incident at Daktela affecting all services

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Resolved after 42 minutes, affecting Customer Engagement and Contact Center, on September 14, 2026.

investigating Sep 14, 2026, 12:12 PM UTC

Our partner Daktela, responsible for CCHub, reported an incident affecting all services from 13:30 to 14:00 CEST. For further information, please see: https://status.daktela.com/cmu16ncks0cko1noavggzqqtk

Started
Sep 14, 2026, 11:30 AM UTC
Resolved
Sep 14, 2026, 12:12 PM UTC
Duration
42m
Detected by Pingoru
Sep 14, 2026, 11:30 AM UTC

Affected components

Customer EngagementContact Center

Update timeline

  1. investigating Sep 14, 2026, 12:12 PM UTC

    Our partner Daktela, responsible for CCHub, reported an incident affecting all services from 13:30 to 14:00 CEST. For further information, please see: https://status.daktela.com/cmu16ncks0cko1noavggzqqtk

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