NFON AG is currently experiencing a minor incident affecting Business Telephony and SIP Trunk and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 12, 2026, 06:05 AM UTC
We are currently experiencing service limitations and delays affecting parts of the NFON platform. Our technical teams are working with the highest priority to identify the root cause, stabilize the systems, and restore normal operations as quickly as possible. Impacted services may include intermittent availability issues, login problems, or degraded platform performance.
- investigating May 12, 2026, 06:38 AM UTC
Our technical teams continue to work on resolving the ongoing platform issues. While stabilization efforts are showing initial improvements, some users may still experience intermittent service limitations, login issues, or degraded performance. We remain focused on fully restoring normal operations and will provide further updates as more information becomes available.
- monitoring May 12, 2026, 06:53 AM UTC
The implemented mitigation measures are showing positive results and services are currently stabilizing. Our teams continue to actively monitor the NFON platform to ensure service availability and performance. Further updates will be provided if necessary.