Nexthink incident

Intermittent errors in services using AI-powered features

Minor Ongoing View vendor source →

Nexthink is currently experiencing a minor incident, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 19, 2026, 09:03 AM UTC
Resolved
Ongoing
Duration
● 4h 57m
Detected by Pingoru
Oct 19, 2026, 09:03 AM UTC

Update timeline

  1. investigating Oct 19, 2026, 09:03 AM UTC

    We are aware of intermittent errors affecting services that use AI-powered features, such as Nexthink Workspace and Spark. The errors are related to an issue with a AWS service used by some of these features. We are in close contact with AWS support team and are monitoring the situation closely. We will provide updates as soon as we have more information or when the issue is resolved.

  2. investigating Oct 19, 2026, 10:49 AM UTC

    We are actively working with AWS to resolve the issue. We will share further updates as we have more information. Thank you for your patience.

  3. monitoring Oct 19, 2026, 12:53 PM UTC

    We are seeing increased stability in our services following the intermittent errors experienced earlier. We continue to work with AWS and monitor service stability.