There were 6 NexHealth outages since February 6, 2026. Each is summarised below — incident details, duration, and resolution information.
Type: Incident Duration: 5 hours and 30 minutes Affected Components: Patient Experience Website Apr 24, 21:00:00 GMT+0 - Resolved - This incident has been resolved. Apr 24, 15:30:00 GMT+0 - Investigating - We are currently investigating this incident. Apr 24, 18:20:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.
Type: Incident Duration: 20 hours and 46 minutes Affected Components: ModMed Mar 9, 19:09:12 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 9, 16:49:21 GMT+0 - Investigating - We are currently investigating this incident. Mar 9, 22:45:41 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 10, 13:35:34 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 2 hours and 12 minutes Affected Components: NextGen Mar 4, 13:37:33 GMT+0 - Investigating - We are currently investigating this incident. Mar 4, 13:59:55 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Mar 4, 14:01:25 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 4, 15:49:25 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 4 hours and 14 minutes Affected Components: NextGen Feb 27, 22:05:46 GMT+0 - Investigating - We are currently investigating this incident. Feb 28, 00:33:17 GMT+0 - Monitoring - We have implemented a fix for a NextGen login issue, and are currently processing through the backlog of data to sync. Feb 28, 02:19:59 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 2 hours and 28 minutes Affected Components: eClinicalWorks, Cloud9, Athenahealth, Denticon, DrChrono Feb 17, 15:55:46 GMT+0 - Investigating - We are currently investigating this incident. Feb 17, 16:00:08 GMT+0 - Identified - We have identified the issue and are implementing a fix. Feb 17, 16:22:40 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Failed actions are being reprocessed. Feb 17, 18:24:13 GMT+0 - Resolved - This incident has been resolved.
Type: Incident Duration: 5 hours and 3 minutes Affected Components: NextGen Feb 6, 21:41:05 GMT+0 - Resolved - This incident has been resolved. Feb 6, 16:37:57 GMT+0 - Investigating - We are currently investigating this incident. Feb 6, 17:21:01 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result.
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