NexHealth incident

Degraded performance and timeouts on API

Resolved after 11 minutes, on October 22, 2025.

resolved Oct 22, 2025, 02:02 AM UTC

Service is restored to normal levels. Data may be stale for specific practices over the next hour while processing through backlogged sync data..

Started
Oct 22, 2025, 01:51 AM UTC
Resolved
Oct 22, 2025, 02:02 AM UTC
Duration
11m
Detected by Pingoru
Oct 22, 2025, 01:51 AM UTC

Update timeline

  1. identified Oct 22, 2025, 01:51 AM UTC

    Due to a degradation in a backend service, some API traffic may experience timeouts or server errors, and sync data processing is temporarily delayed..

  2. resolved Oct 22, 2025, 02:02 AM UTC

    Service is restored to normal levels. Data may be stale for specific practices over the next hour while processing through backlogged sync data..

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