NexHealth incident

Synchronizer Delays

Major Resolved

NexHealth experienced a major incident on June 4, 2026 affecting Synchronizer (MDLand) and Synchronizer (ModMed) and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 01:18 PM UTC
Resolved
Jun 04, 2026, 02:37 PM UTC
Duration
1h 19m
Detected by Pingoru
Jun 04, 2026, 01:18 PM UTC

Affected components

Synchronizer (MDLand)Synchronizer (ModMed)Synchronizer (NextGen)

Update timeline

  1. investigating Jun 04, 2026, 01:18 PM UTC

    We are currently investigating this incident.

  2. identified Jun 04, 2026, 01:27 PM UTC

    We have identified the issue and implementing a fix.

  3. monitoring Jun 04, 2026, 01:31 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. monitoring Jun 04, 2026, 02:37 PM UTC

    We have implemented additional fixes and are currently monitoring the result for the expected recovery.

  5. resolved Jun 04, 2026, 03:23 PM UTC

    This incident has been resolved.