NexHealth incident

Intermittend errors when accessing the website

Minor

Resolved after 2 hours 43 minutes, affecting Patient Experience Website and Developer Portal Website and 1 more, on June 22, 2026.

monitoring Jun 22, 2026, 04:12 PM UTC

We implemented a fix and are currently monitoring the result.

Started
Jun 22, 2026, 02:09 PM UTC
Resolved
Jun 22, 2026, 04:52 PM UTC
Duration
2h 43m
Detected by Pingoru
Jun 22, 2026, 02:09 PM UTC

Affected components

Patient Experience WebsiteDeveloper Portal WebsiteAuthenticationEnterprise Analytics DataPractice OverviewSchedulingPractice Financials

Update timeline

  1. investigating Jun 22, 2026, 02:09 PM UTC

    We are currently investigating this incident.

  2. identified Jun 22, 2026, 03:03 PM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Jun 22, 2026, 04:12 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Jun 22, 2026, 04:52 PM UTC

    This incident has been resolved.

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