Resolved after 1 hour 33 minutes, on July 10, 2026.
Rollout of the workaround has been completed and the system has recovered. We are continuing to monitor.
Update timeline
- identified Jul 10, 2026, 04:45 PM UTC
We are experiencing an outage from a 3rd party provider that is affecting our platform. We are currently investigating this incident and looking for workarounds..
- identified Jul 10, 2026, 05:46 PM UTC
We are rolling out a workaround to bypass the 3rd party service and will begin monitoring.
- monitoring Jul 10, 2026, 05:59 PM UTC
Rollout of the workaround has been completed and the system has recovered. We are continuing to monitor.
- resolved Jul 10, 2026, 06:18 PM UTC
This incident has been resolved..
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