NexHealth incident

Errors across the platform

Resolved after 1 hour 33 minutes, on July 10, 2026.

monitoring Jul 10, 2026, 05:59 PM UTC

Rollout of the workaround has been completed and the system has recovered. We are continuing to monitor.

Started
Jul 10, 2026, 04:45 PM UTC
Resolved
Jul 10, 2026, 06:18 PM UTC
Duration
1h 33m
Detected by Pingoru
Jul 10, 2026, 04:45 PM UTC

Update timeline

  1. identified Jul 10, 2026, 04:45 PM UTC

    We are experiencing an outage from a 3rd party provider that is affecting our platform. We are currently investigating this incident and looking for workarounds..

  2. identified Jul 10, 2026, 05:46 PM UTC

    We are rolling out a workaround to bypass the 3rd party service and will begin monitoring.

  3. monitoring Jul 10, 2026, 05:59 PM UTC

    Rollout of the workaround has been completed and the system has recovered. We are continuing to monitor.

  4. resolved Jul 10, 2026, 06:18 PM UTC

    This incident has been resolved..

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