Resolved after 7 hours 23 minutes, on October 20, 2025.
The third party outage has been resolved and capacity across services has been restored..
Update timeline
- investigating Oct 20, 2025, 02:44 PM UTC
Due to a third party outage, capacity across services is reduced leading to degraded performance..
- monitoring Oct 20, 2025, 07:01 PM UTC
The third party outage is improving and NexHealth services have returned to normal operation. We're continuing to monitor for regression..
- resolved Oct 20, 2025, 10:07 PM UTC
The third party outage has been resolved and capacity across services has been restored..
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