NexHealth incident

The NexHealth application and API is experiencing slow responses and timeouts due to an issue with a network provider.

Minor Resolved View vendor source →

NexHealth experienced a minor incident on August 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 06:00 PM UTC
Resolved
Aug 21, 2025, 06:00 PM UTC
Duration
—
Detected by Pingoru
Aug 21, 2025, 06:00 PM UTC

Update timeline

  1. resolved Aug 21, 2025, 06:00 PM UTC

    Type: Incident Duration: 1 hour and 59 minutes Affected Components: Practice Overview, Practice Financials, MDLand, Email, Patient Experience Website, Dentrix, Dolphin, Scheduling, Denticon, DrChrono, Dentrix Ascend, eClinicalWorks, Sandbox Environment, NextGen, Cloud9, Eaglesoft, Dentrix Enterprise, SMS / Text Messaging, Open Dental, PracticeWorks, Athenahealth, ModMed, Developer Portal Website, Enterprise Analytics Data, Authentication, Curve Dental Aug 21, 18:30:38 GMT+0 - Identified - The network provider has identified the issue, and a fix is being implemented. Aug 21, 19:59:58 GMT+0 - Resolved - This incident has been resolved. Aug 21, 18:00:38 GMT+0 - Investigating -