NexHealth incident

DentrixAscend Appointment Inserts are failing at elevated rates

Minor Resolved View vendor source →

NexHealth experienced a minor incident on August 26, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 06:59 PM UTC
Resolved
Aug 26, 2025, 06:59 PM UTC
Duration
—
Detected by Pingoru
Aug 26, 2025, 06:59 PM UTC

Update timeline

  1. resolved Aug 26, 2025, 06:59 PM UTC

    Type: Incident Duration: 18 hours and 28 minutes Affected Components: Dentrix Ascend Aug 26, 18:59:35 GMT+0 - Investigating - We are currently investigating this incident. Aug 26, 22:32:40 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 26, 22:32:36 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Aug 27, 13:27:37 GMT+0 - Resolved - This incident has been resolved.