NexHealth incident

Synchronizer processing is delayed for some practices.

Minor Resolved View vendor source →

NexHealth experienced a minor incident on September 14, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2025, 11:06 AM UTC
Resolved
Sep 14, 2025, 11:06 AM UTC
Duration
—
Detected by Pingoru
Sep 14, 2025, 11:06 AM UTC

Update timeline

  1. resolved Sep 14, 2025, 11:06 AM UTC

    Type: Incident Duration: 1 day, 5 hours and 16 minutes Affected Components: MDLand, , Dolphin, Dentrix Enterprise, Cloud9, PracticeWorks, Curve Dental, Athenahealth, Denticon, DrChrono, Dentrix Ascend, eClinicalWorks, Dentrix, Eaglesoft, Open Dental, ModMed, NextGen, Synchronizer → Sep 14, 17:22:51 GMT+0 - Identified - We are continuing to work on a fix for this incident. Sep 14, 11:06:54 GMT+0 - Investigating - Changed records read from a few practices are taking a long time to synchronize to NexHealth. We are currently investigating this incident. Sep 14, 20:07:05 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 15, 16:23:14 GMT+0 - Resolved - This incident has been resolved.