NexHealth incident

Performance degradation, timeouts and errors across multiple services

Minor Resolved View vendor source →

NexHealth experienced a minor incident on October 13, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2025, 01:00 PM UTC
Resolved
Oct 13, 2025, 01:00 PM UTC
Duration
—
Detected by Pingoru
Oct 13, 2025, 01:00 PM UTC

Update timeline

  1. resolved Oct 13, 2025, 01:00 PM UTC

    Type: Incident Duration: 6 hours and 19 minutes Affected Components: Patient Experience Website, Developer Portal Website, Authentication Oct 13, 13:00:00 GMT+0 - Investigating - We are currently investigating this incident. Oct 13, 18:00:00 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Oct 13, 19:19:28 GMT+0 - Resolved - This incident has been resolved.