NexHealth incident

Performance degradation across multiple services, synchronizer processing is delayed for some practices.

Minor Resolved View vendor source →

NexHealth experienced a minor incident on October 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 07:00 AM UTC
Resolved
Oct 20, 2025, 07:00 AM UTC
Duration
—
Detected by Pingoru
Oct 20, 2025, 07:00 AM UTC

Update timeline

  1. resolved Oct 20, 2025, 07:00 AM UTC

    Type: Incident Duration: 30 minutes Affected Components: Curve Dental, Cloud9, ModMed, PracticeWorks, Athenahealth, Dentrix, eClinicalWorks, Open Dental, MDLand, Dentrix Enterprise, , NextGen, DrChrono, Dentrix Ascend, Denticon, Dolphin, Authentication, Eaglesoft, Patient Experience Website, Developer Portal Website, Synchronizer → Oct 20, 07:00:00 GMT+0 - Investigating - We are currently investigating this incident. Oct 20, 07:30:00 GMT+0 - Resolved - This incident has been resolved.