NexHealth experienced a minor incident on October 22, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 22, 2025, 01:51 AM UTC
Type: Incident Duration: 11 minutes Affected Components: , Enterprise Analytics Data, Scheduling, Practice Overview, Practice Financials, Authentication, Patient Experience Website, Developer Portal Website, Synchronizer → Oct 22, 01:51:00 GMT+0 - Identified - Due to a degradation in a backend service, some API traffic may experience timeouts or server errors, and sync data processing is temporarily delayed. Oct 22, 02:02:00 GMT+0 - Resolved - Service is restored to normal levels. Data may be stale for specific practices over the next hour while processing through backlogged sync data.