NexHealth incident
Increased failure rates of appointment inserts and confirmations
NexHealth experienced a minor incident on February 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 17, 2026, 03:55 PM UTC
Type: Incident Duration: 2 hours and 28 minutes Affected Components: eClinicalWorks, Cloud9, Athenahealth, Denticon, DrChrono Feb 17, 15:55:46 GMT+0 - Investigating - We are currently investigating this incident. Feb 17, 16:00:08 GMT+0 - Identified - We have identified the issue and are implementing a fix. Feb 17, 16:22:40 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Failed actions are being reprocessed. Feb 17, 18:24:13 GMT+0 - Resolved - This incident has been resolved.