NewTide AI incident

Platform API and Operations are degraded

Resolved after 27 minutes, affecting section-269986 (Platform API) and section-269986 (Operations), on October 26, 2026.

investigating Oct 26, 2026, 12:04 AM UTC

Platform API is degraded.

Started
Oct 26, 2026, 12:04 AM UTC
Resolved
Oct 26, 2026, 12:31 AM UTC
Duration
27m
Detected by Pingoru
Oct 26, 2026, 12:04 AM UTC

Affected components

section-269986 (Platform API)section-269986 (Operations)

Update timeline

  1. investigating Oct 26, 2026, 12:04 AM UTC

    Platform API is degraded.

  2. resolved Oct 26, 2026, 12:31 AM UTC

    Operations recovered.

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