NewTide AI incident

Back-office site and Automated checks are degraded

NewTide AI experienced a minor incident on September 16, 2026 affecting Services (Operations) and Services (Automated checks), lasting 6d 3h. The incident has been resolved; the full update timeline is below.

Started: Sep 16, 2026, 11:50 AM UTC
Resolved: Sep 22, 2026, 03:10 PM UTC
Duration: 6d 3h
Detected by Pingoru: Sep 16, 2026, 11:50 AM UTC

Affected components

Services (Operations)Services (Automated checks)

Update timeline

investigating Sep 16, 2026, 11:50 AM UTC

Back-office site is degraded.
resolved Sep 22, 2026, 03:10 PM UTC

Resolved.