Is NewTide AI down?
Last checked 3m agoNo incidents right now.
NewTide AI is operational right now. Last checked 3m ago; the most recent incident resolved 6d ago.
Real-time NewTide AI status, recent outages, and incident history: pulled directly from NewTide AI's official status page at status.newtide.ai every 5 minutes. Pingoru tracks 10 NewTide AI services and has captured 11 incidents in the last 90 days (97.50% uptime). Get email, Slack, Discord, or webhook alerts the moment NewTide AI reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Platform APIPlatform FrontendAgents
Timeline · 2 updates
- investigating · Oct 14, 2026, 10:15 AM UTC
Agents currently running on OpenAI GPT models are not responding. Impact: -Agent Harbor: Agents on OpenAI GPT models are not responding. -Embedded in-app agents in applications and solutions are not responding to user requests. -Document Hub: Documents (Invoices, BOLs) are not being processed. We are troubleshooting this as our top priority. We will share an update as soon as more information is available.
- resolved · Oct 14, 2026, 09:41 PM UTC
Resolved: Agents on OpenAI GPT models are responding normally again. The affected services now use our cloud AI provider's current API. Documents (Invoices, BOLs) that failed to process during the incident will be reprocessed by our team. No action is needed on your side.
Latest: Resolved: Agents on OpenAI GPT models are responding normally again. The affected services now use our cloud AI provider's current API. Documents (Invoices, BOLs) that failed to pr…
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- Operations
Timeline · 2 updates
- investigating · Oct 05, 2026, 11:31 AM UTC
Operations is degraded.
- resolved · Oct 05, 2026, 11:36 AM UTC
Operations recovered.
Latest: Operations recovered.
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- OperationsAutomated checks
Timeline · 2 updates
- investigating · Sep 16, 2026, 11:50 AM UTC
Back-office site is degraded.
- resolved · Sep 22, 2026, 03:10 PM UTC
Resolved.
Latest: Resolved.
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- Automated checks
Timeline · 2 updates
- investigating · Sep 15, 2026, 02:07 AM UTC
Automated checks is degraded.
- resolved · Sep 15, 2026, 04:02 AM UTC
Automated checks recovered.
Latest: Automated checks recovered.
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Timeline · 2 updates
- investigating · Sep 12, 2026, 02:15 PM UTC
PROD Shipyard NewTide went down.
- resolved · Sep 12, 2026, 02:38 PM UTC
PROD Shipyard Sunoco recovered.
Latest: PROD Shipyard Sunoco recovered.
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See the full NewTide AI outage history
6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse NewTide AI outage history →Or sign up free to get alerts when NewTide AI breaks · 10 free monitors · No credit card
- OpenAI GPT models not responding ResolvedStarted Oct 14, 2026, 10:15 AM UTC · Resolved Oct 14, 2026, 09:41 PM UTC · 11h 26m
- Operations is degraded ResolvedStarted Oct 05, 2026, 11:31 AM UTC · Resolved Oct 05, 2026, 11:36 AM UTC · 4m
- Started Sep 16, 2026, 11:50 AM UTC · Resolved Sep 22, 2026, 03:10 PM UTC · 6d 3h
- Automated checks is degraded ResolvedStarted Sep 15, 2026, 02:07 AM UTC · Resolved Sep 15, 2026, 04:02 AM UTC · 1h 54m
- Started Sep 12, 2026, 02:15 PM UTC · Resolved Sep 12, 2026, 02:38 PM UTC · 22m
- Started Sep 09, 2026, 05:07 AM UTC · Resolved Sep 09, 2026, 07:09 AM UTC · 2h 1m
- Started Sep 03, 2026, 07:17 AM UTC · Resolved Sep 03, 2026, 10:02 AM UTC · 2h 45m
- Started Aug 25, 2026, 05:00 AM UTC · Resolved Aug 25, 2026, 09:34 AM UTC · 4h 33m