Is NewTide AI down?

Last checked 3m ago
Current status
NewTide AI is up

No incidents right now.

  • Official status page: status.newtide.ai
  • Checked every 5 minutes
  • 10 components tracked

NewTide AI is operational right now. Last checked 3m ago; the most recent incident resolved 6d ago.

Real-time NewTide AI status, recent outages, and incident history: pulled directly from NewTide AI's official status page at status.newtide.ai every 5 minutes. Pingoru tracks 10 NewTide AI services and has captured 11 incidents in the last 90 days (97.50% uptime). Get email, Slack, Discord, or webhook alerts the moment NewTide AI reports a new incident, free for 3 monitors, no credit card.

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NewTide AI uptime 97.50% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 11h 26m
    Started Oct 14, 2026, 10:15 AM UTC · Resolved Oct 14, 2026, 09:41 PM UTC
    Platform APIPlatform FrontendAgents
    Timeline · 2 updates
    • investigating · Oct 14, 2026, 10:15 AM UTC

      Agents currently running on OpenAI GPT models are not responding. Impact: -Agent Harbor: Agents on OpenAI GPT models are not responding. -Embedded in-app agents in applications and solutions are not responding to user requests. -Document Hub: Documents (Invoices, BOLs) are not being processed. We are troubleshooting this as our top priority. We will share an update as soon as more information is available.

    • resolved · Oct 14, 2026, 09:41 PM UTC

      Resolved: Agents on OpenAI GPT models are responding normally again. The affected services now use our cloud AI provider's current API. Documents (Invoices, BOLs) that failed to process during the incident will be reprocessed by our team. No action is needed on your side.

    Latest: Resolved: Agents on OpenAI GPT models are responding normally again. The affected services now use our cloud AI provider's current API. Documents (Invoices, BOLs) that failed to pr…

  2. Resolved 4m
    Started Oct 05, 2026, 11:31 AM UTC · Resolved Oct 05, 2026, 11:36 AM UTC
    Operations
    Timeline · 2 updates
    • investigating · Oct 05, 2026, 11:31 AM UTC

      Operations is degraded.

    • resolved · Oct 05, 2026, 11:36 AM UTC

      Operations recovered.

    Latest: Operations recovered.

  3. Resolved 6d 3h
    Started Sep 16, 2026, 11:50 AM UTC · Resolved Sep 22, 2026, 03:10 PM UTC
    OperationsAutomated checks
    Timeline · 2 updates
    • investigating · Sep 16, 2026, 11:50 AM UTC

      Back-office site is degraded.

    • resolved · Sep 22, 2026, 03:10 PM UTC

      Resolved.

    Latest: Resolved.

  4. Resolved 1h 54m
    Started Sep 15, 2026, 02:07 AM UTC · Resolved Sep 15, 2026, 04:02 AM UTC
    Automated checks
    Timeline · 2 updates
    • investigating · Sep 15, 2026, 02:07 AM UTC

      Automated checks is degraded.

    • resolved · Sep 15, 2026, 04:02 AM UTC

      Automated checks recovered.

    Latest: Automated checks recovered.

  5. Resolved 22m
    Started Sep 12, 2026, 02:15 PM UTC · Resolved Sep 12, 2026, 02:38 PM UTC
    Timeline · 2 updates
    • investigating · Sep 12, 2026, 02:15 PM UTC

      PROD Shipyard NewTide went down.

    • resolved · Sep 12, 2026, 02:38 PM UTC

      PROD Shipyard Sunoco recovered.

    Latest: PROD Shipyard Sunoco recovered.

See the full NewTide AI outage history

6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse NewTide AI outage history →

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Outage history

Past 90 days · 11 incidents View full outage history →