Resolved after 20 minutes, affecting Services (Platform API) and Services (Platform Frontend) and 1 more, on December 12, 2025.
Our DNS service became unavailable for a short period, which caused failed lookups and intermittent access issues.
Affected components
Services (Platform API)Services (Platform Frontend)Services (Operations)Services (Content API)Services (Automated checks)
Update timeline
- investigating Dec 12, 2025, 09:20 PM UTC
Platform site and Back-office site are degraded.
- resolved Dec 12, 2025, 09:41 PM UTC
Our DNS service became unavailable for a short period, which caused failed lookups and intermittent access issues.
Your product runs on more than NewTide AI
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services