Netskope incident

Service Impact to BOM1, BOM2, CCU1, DEL1, HYD1, MAA1, MAA2 Data Center.

Major Resolved View vendor source →

Netskope experienced a major incident on June 25, 2026 affecting BOM1 — Mumbai, India and BOM2 — Mumbai, India and 1 more component, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2026, 08:28 PM UTC
Resolved
Jun 26, 2026, 01:40 AM UTC
Duration
5h 12m
Detected by Pingoru
Jun 25, 2026, 08:28 PM UTC

Affected components

BOM1 — Mumbai, IndiaBOM2 — Mumbai, IndiaCCU1 — Kolkata, IndiaDEL1 — Delhi, IndiaHYD1 — Hyderabad, IndiaMAA1 — Chennai, IndiaMAA2 — Chennai, India

Update timeline

  1. investigating Jun 25, 2026, 08:28 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 25, 2026, 08:28 PM UTC

    We are investigating a service impacting incident at the BOM1, BOM2, CCU1, DEL1, HYD1, MAA1, MAA2 datacenter(s) for the following service(s) NPA Gateway, NPA Stitcher. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Jun 25, 2026, 09:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 26, 2026, 01:40 AM UTC

    The incident has been resolved