Netskope experienced a critical incident on June 9, 2026 affecting SJC1 — San Jose, United States, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
SJC1 — San Jose, United States
Update timeline
- investigating Jun 09, 2026, 04:06 PM UTC
We are currently investigating this issue.
- resolved Jun 09, 2026, 04:06 PM UTC
We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring Jun 09, 2026, 04:22 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jun 09, 2026, 05:05 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved Jun 09, 2026, 06:13 PM UTC
The incident has been resolved