Netskope incident

Service Impact to SJC1 Data Center.

Resolved after 2 hours 42 minutes, affecting SJC1 — San Jose, United States, on June 9, 2026.

resolved Jun 09, 2026, 06:13 PM UTC

The incident has been resolved

Started
Jun 09, 2026, 03:31 PM UTC
Resolved
Jun 09, 2026, 06:13 PM UTC
Duration
2h 42m
Detected by Pingoru
Jun 09, 2026, 03:31 PM UTC

Affected components

SJC1 — San Jose, United States

Update timeline

  1. investigating Jun 09, 2026, 04:06 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 09, 2026, 04:06 PM UTC

    We are investigating a service impacting incident at the SJC1 datacenter(s) for the following service(s) Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.

  3. monitoring Jun 09, 2026, 04:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 09, 2026, 05:05 PM UTC

    The issue has been mitigated, we are continuing to monitor the results.

  5. resolved Jun 09, 2026, 06:13 PM UTC

    The incident has been resolved

  6. resolved Jun 09, 2026, 06:13 PM UTC

    The incident has been resolved.

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