Netskope experienced a major incident on May 29, 2026 affecting AM2 — Amsterdam, Netherlands and BOM3 — Mumbai, India and 1 more component, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
AM2 — Amsterdam, NetherlandsBOM3 — Mumbai, IndiaDFW3 — Dallas, United StatesFR4 — Frankfurt, GermanyFRA2 — Frankfurt, GermanyLON3 — London, United KingdomMEL2 — Melbourne, AustraliaRUH1 — Riyadh, Saudi ArabiaSIN2 — Singapore, SingaporeSJC1 — San Jose, United States
Update timeline
- investigating May 29, 2026, 09:07 PM UTC
We are currently investigating this issue.
- resolved May 29, 2026, 09:07 PM UTC
We are investigating a service impacting incident at the All MPs datacenter(s) for the following service(s) DEM, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring May 29, 2026, 09:36 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 29, 2026, 10:17 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved May 29, 2026, 11:24 PM UTC
The incident has been resolved
- resolved May 29, 2026, 11:24 PM UTC
The incident has been resolved.