Netskope incident

Service Impact to All MPs Data Center.

Resolved after 2 hours 17 minutes, affecting AM2 — Amsterdam, Netherlands and BOM3 — Mumbai, India and 1 more, on May 29, 2026.

resolved May 29, 2026, 11:24 PM UTC

The incident has been resolved

Started: May 29, 2026, 09:07 PM UTC
Resolved: May 29, 2026, 11:24 PM UTC
Duration: 2h 17m
Detected by Pingoru: May 29, 2026, 09:07 PM UTC

Affected components

AM2 — Amsterdam, NetherlandsBOM3 — Mumbai, IndiaDFW3 — Dallas, United StatesFR4 — Frankfurt, GermanyFRA2 — Frankfurt, GermanyLON3 — London, United KingdomMEL2 — Melbourne, AustraliaRUH1 — Riyadh, Saudi ArabiaSIN2 — Singapore, SingaporeSJC1 — San Jose, United States

Update timeline

investigating May 29, 2026, 09:07 PM UTC

We are currently investigating this issue.
resolved May 29, 2026, 09:07 PM UTC

We are investigating a service impacting incident at the All MPs datacenter(s) for the following service(s) DEM, Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
monitoring May 29, 2026, 09:36 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring May 29, 2026, 10:17 PM UTC

The issue has been mitigated, we are continuing to monitor the results.
resolved May 29, 2026, 11:24 PM UTC

The incident has been resolved
resolved May 29, 2026, 11:24 PM UTC

The incident has been resolved.

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