Netskope experienced a critical incident on May 26, 2026 affecting AM2 — Amsterdam, Netherlands, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
AM2 — Amsterdam, Netherlands
Update timeline
- investigating May 26, 2026, 10:55 PM UTC
We are currently investigating this issue.
- resolved May 26, 2026, 10:55 PM UTC
We are investigating a service impacting incident at the AM2 datacenter(s) for the following service(s) Incident Management System. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
- monitoring May 26, 2026, 11:08 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring May 26, 2026, 11:20 PM UTC
The issue has been mitigated, we are continuing to monitor the results.
- resolved May 26, 2026, 11:46 PM UTC
The incident has been resolved